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FAQ

In order for our TopTrack system to function properly, what do we need from you?How to properly use the TopTrack system?Why avoid under-loading?How can I get my login and password?Is there a maximum limit of how many vehicles TopTrack is able to detect in a day?Why is it worthwhile to reuse excavated soil?Are your rates degressive?Is your system certified?How does the calibration of TopTrack work?How long does it take to install TopTrack?A construction site can be muddy. Does your system need to be protected?If the system breaks down or is damaged, how do we ensure a continuation of the service?Can our system be applied to demolition sites as well?I already use scales or a weighbridge, can I connect them to the ALTAROAD solution?Does our system detect it when a private vehicle drives over TopTrack?If we install a camera on site, are special permits required?Can I choose to see the data only on some vehicles?Are you connected by Wifi or by 4G?Is a power supply required?Is there a speed limit for the weighing process?Does our TopTrack system function in a curved or sloped environment?Can our TopTrack system be installed everywhere?Is it possible to customise certain aspects of our application?Do you have an API for integration with information systems?Which level of security for my data?How do we ensure confidentiality of data in our platform?Which softwares are we integrated with?How to access our application?Is it possible to give access to our application to several users?Can I use several systems and cameras simultaneously?How long does it take to deploy our platform?Can I request a demo of your application?What does the law say about overloaded trucks?Trackdéchets, how does it work?Why is it important to trace waste at its source?What does the French circular economy law change for me?Am I considered a producer of waste and thus concerned by the EPR?How do I ensure full compliance of my construction site?Can I try your solutions for free?How do our offers work?What is included in our prices?What are the steps of our process?Why choose the ALTAROAD platform?